At River Orchid Resort, we may collect various types of personal information to ensure a personalized and seamless experience for our guests. This includes but is not limited to:
Your name
Contact information (email address, phone number, address)
Payment information (if applicable)
Reservation details
Preferences and special requests
Feedback and reviews
How We Use Your Information
We use the information we collect for the following purposes:
Facilitating reservations and providing personalized services
Improving our services and offerings based on guest feedback
Communicating with guests regarding their reservations and inquiries
Processing payments and ensuring secure transactions
Marketing and promotional activities (with opt-out options)
Ensuring the safety and security of our guests and facilities
Complying with legal and regulatory requirements
Sharing Your Information
We may share your personal information under certain circumstances:
With service providers and partners involved in delivering our services
For legal and compliance purposes
With your consent
Your Rights and Choices
You have the following rights regarding your personal information:
Access: You can request access to the personal information we hold about you.
Correction: You can request corrections to any inaccuracies in your information.
Deletion: You can request deletion of your personal information, subject to legal and contractual obligations.
Opt-Out: You can opt-out of receiving marketing communications.
Security Measures
We implement robust security measures to protect your personal information from unauthorized access and misuse.
Changes to this Privacy Policy
We may update this Privacy Policy periodically. Any significant changes will be notified to you directly or through our website.
Contact Us
If you have any questions or concerns regarding our Privacy Policy or your personal information, please contact us at: